full details on our conditional shipping here
The down and dirty on the free shipping we offer under this program:
- USPS Express Mail (usually no more than 2 mailing days) in the case of orders $500 or greater
- USPS Priority Mail (usually no more than 3 mailing days) in the case of orders less than $500
In the event that you want to return an item to us on which you received free shipping, we will split the to-and-fro shipping expense with you.
- If you ask to return a piece for refund for any reason, we provide you with a pre-addressed, prepaid airbill. When the piece arrives at our gallery, and it meets all the other criteria specified under "returns | exchanges," we will charge a restocking fee equivalent to half of everything we spent on both the shipping to you and back to us. You will be refunded for the returned piece minus that restocking fee.
- If you are returning a piece for exchange, we will also send you a prepaid airbill. In this case, your restocking fee will be equivalent to the shipping back to us, and you will be shipped your exchanged items with no shipping charge.
Our conditional free shipping program is only available within the United States.
If you require overnight or guaranteed 2-day shipping via Federal Express, you will pay the difference between the above-mentioned services and the service you choose. Those additional charges will be clear during the check-out process. In this case, you are responsible for the entire cost of shipping in the event of return or exchange.